Front Line Leadership - Supervisory Training

The challenges of supervision today are distinctly different than a decade ago. Being the “Supervisor” (an individual who oversees the activities of others) isn’t the definition that works in contemporary workplaces. Being a Leader is much more effective today than being a “Boss.” Today’s supervisors and managers deal with important responsibilities each day – improving the performance of others, resolving conflict and leading effective teams to name just a few.

Course Outline

Day 1

Module 1:  Leadership Today

• Role of the Front-line Leader
• The need to create a new leadership strategy
• Establishing supervisory skills
• Your roles and responsibilities

Module 2:  Effective Communication

• The importance of communication
• What is my ‘social style’?
• Understanding others and meeting their needs
• How ‘social style’ affects your leadership style
• Understanding team dynamics and team leadership

Day 2

Module 3:  Engagement

• Valuing employee engagement
• Linking social style to employee engagement
• Linking supervisory style to employee engagement
• Applying straight forward engagement strategies

Module 4:  Conflict Management

• Understanding how supervisory behaviors impact results, relationship and success
• Common causes of conflict
• Linking goal setting to performance
• Using feedback to improve performance
• Putting it all together

Who Should Attend

Front Line Supervisors n Shop Floor Supervisors n Plant Managers n General Foremenn All Personnel with Direct Reports. 

Upcoming Front Line Leadership Workshops:

None available at this time.