Loading Events Service Excellence in the Metals Industry – The Metals Service Center Institute

Service Excellence in the Metals Industry

  • MSCI Headquarters
  • 4201 Euclid Ave
    Rolling Meadows, IL 60008 United States
  • March 8, 2018
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This full-day course will complement and reinforce basic sales training and offer critical tools to develop your inside sales team’s skills for building ongoing, profitable customer relationships. The course develops the inside sales person’s confidence and ability to meet and exceed customer expectations. It transforms your inside sales program into a value-added partner with your customers and an engine of repeat business.

Inside Sales Strategies, teaches experienced sales people and their managers the strategies and best practices for taking outbound sales to the next level. They’ll practice realistic sales scenarios and receive peer and facilitator feedback. Your Inside Sales staff and managers will learn:

  • High-impact calling skills and strategies
  • More effective ways to manage customer challenges, objections, questions and demands
  • More efficient time management
  • Dynamic planning for continuous sales improvement
  • How to collaborate more effectively with outside sales and strengthen that partnership
  • How to make your entire sales effort more competitive and distinguish it from the competition

Who Should Attend

  • Graduates of Inside Sales Skills (basic program)
  • More experienced reps who have mastered basic inside sales skills
  • Inside sales representatives whose responsibilities now include outbound calling
  • Inside sales representatives who are considering a move to outside sales
  • Inside sales managers

Member Price:
Register on or before March 21, 2018: $750.00
Register after March 21, 2018: $950.00

Non-member Price: $1,250.00

Register Now!