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“When times are tough, so-called soft expenses are the easiest things to cut,” says Paul Osterman, a professor of human resources and management at the Massachusetts Institute of Technology in Cambridge, Massachusetts. Indeed, Osterman’s research, […] Read More
Recruiting skilled workers in the metals service industry can be intensely competitive. By most accounts, there is a significant shortage of qualified help for several reasons: an aging workforce of Baby Boomers starting to retire, […] Read More
The adage “What gets measured, gets done” has long been true in the metals industry. But the changing dynamics of the industry—the demand for more customized services, increasingly sophisticated technology, and recruiting and hiring challenges—are […] Read More
A slow and steady shift started in 1970, when the Occupational Safety and Health Administration (OSHA) was created: The cause of workplace deaths and injuries began changing.Until OSHA’s birth, unsafe workplaces were mainly to blame for […] Read More
A few years ago, Klein Steel Service Inc. needed to train its staff on lean production methodology, but internal resources were limited and the training would involve 25% of Klein’s team members. It was time to […] Read More