Operations Management
July 22-23, 2025
Format: Live Online
Summary
Successful workplaces require specific tools and strategies to extract the most value from their processes, projects, and people. This program will expand attendees’ ability to identify improvement opportunities, prioritize operational decision making, and influence change. Focusing on learning, understanding, and practicing specific foundational operations management tools will prepare participants to return to work with an individual roadmap proven to increase productivity, safety, efficiency, and quality.
After participating in this program attendees will be able to:
- Incorporate precise operations management vocabulary into meaningful discussions
- Analyze and describe different types of production processes and layouts
- Formulate an optimal inventory system to balance holding and ordering costs
- Evaluate and improve product & process quality utilizing various strategies
- Calculate the safety impacts of manual lifts, materials handling, and workplace design
- Apply basic project management techniques to effectively connect newly developed tools and strategies
Topics include:
- Lean Waste – Finding and eliminating the 8 most common forms of waste
- Safety – Using the NIOSH lift equation to evaluate & improve the current work environment
- Quality – Collecting and interpreting data to maintain high quality products & processes
- Capacity Planning – Focusing on flow, scheduling, and layout to enhance efficiency
- Inventory Management – Balancing holding & ordering costs to optimize planning
- Performance Measure – Dashboarding key indicators to track & maintain progress
- Project Management – Employing the four anchors of successful projects
Who should attend:
- Assistant Manager
- Assistant Plant Manager
- Distribution Operations Manager
- Foreman
- Operations Manager
- Operator
- Plant Foreman
- Plant Manager
- Production Supervisor
- Quality Assurance Manager
- Service Manager
- Warehouse Supervisor
Meet the Instructor
Julia A. Kalish, PhD, LSSBB, PMP
Dr. Kalish is an Army veteran and has been a university lecturer over the last 20 years at the Kelley School of Business at Indiana University, University of Notre Dame, Purdue University, and Loyola University Chicago. Her claim to fame is being voted “Best Professor on Campus” in the Purdue Exponent’s Reader’s Choice Awards and Best Undergraduate Teacher at Purdue’s Krannert School of Management. She earned the coveted title of a Purdue’s “Honorary Old Master.” Dr. Kalish is a certified Project Management Professional (PMP) and a Six Sigma Blackbelt (LSSBB) and has worked in manufacturing, retail, and food service.