Strong safety cultures require more than policies. They require leadership conditions where people tell the truth early, speak up about risk, and feel responsible for acting before harm occurs. In free webinar — coming to you from MSCI’s 2026 Safety Summit — participants will examine how psychological safety, intrinsic motivation, and shared accountability enable proactive safety behavior, then identify practical leadership behaviors that build trust, reinforce learning, and embed safety into everyday decisions across the enterprise.

Who Should Attend?

Service center operators, line supervisors, plant managers, general managers, safety and HR professionals, and executives.

What You Will Learn:

Safety culture breaks down when people hesitate to speak up. This session will help leaders address that risk directly by focusing on the behaviors and conditions that surface issues earlier.

Specifically, you will learn how to:

• Define psychological safety and understand what it is (and is not) in the context of safety-critical work;
• Recognize the conditions that prevent people from speaking up and how that contributes to safety risk;
• Understand how psychological safety and leadership behavior influence whether concerns surface early; and
• Apply practical leadership actions that build trust and encourage early reporting and learning.

About Our Speaker:

Susan Douglas, Ph.D., is a senior advisor at The McChrystal Group. She is a people and process expert who has helped organizations leverage human-centered practices to uncomplicate “wicked problems” and cultivate resilient teams to spark innovation and drive sustainable growth for decades. Read more.