Format: Live Online

We’ve created a schedule convenient for the busy supervisor. The six modules are presented as half-day sessions on Tuesdays and Thursdays over three consecutive weeks. Participants may choose the morning sessions, offered 9:00 am – noon Central Time, or the afternoon sessions, offered 1:00 – 4:00 pm Central Time.

Summary
On any given day, supervisors are challenged to build positive relationships with employees, hold them accountable, and drive business results. It’s essential that they have a strong and effective skill set and mind set to tackle issues and build on successes. Through this foundational course, participants will gain fresh insights into their role as supervisor via group discussion and opportunities for practice. They will receive job aids and resources to develop an action plan and gain the confidence to immediately apply the skills and implement the best practices they have learned through this comprehensive program.

Who Should Attend
Supervisor Training is designed for front line supervisors, warehouse supervisors, operations supervisors, foremen, plant superintendents, and those transitioning to a supervisor role. Warehouse managers will also benefit.

Agenda (all modules are required to complete the program)

Module 1: Role of the Supervisor
May 7, 2024, 9:00 am – 12:00 pm OR 1:00 – 4:00 pm Central Time 

Module 2: Communication
May 9, 2024, 9:00 am – 12:00 pm OR 1:00 – 4:00 pm Central time

Module 3: Conflict Management
May 14, 2024, 9:00 am – 12:00 pm OR 1:00 – 4:00 PM Central Time

Module 4: Managing Employee Performance
May 16, 2024, 9:00 am – 12:00 pm OR 1:00 – 4:00 pm Central Time

Module 5: Planning and Managing the Work
May 21, 2024, 9:00 am – 12:00 pm OR 1:00 – 4:00 pm Central Time

Module 6: Leading and Managing Teams
May 23, 2024, 9:00 am – 12:00 pm OR 1:00 – 4:00 pm Central Time

Class materials and the Zoom join links will be sent to participants approximately one week before the class start date.