Professor Sam Chun to Instruct Selling, MSCI's NEW Live Online Program Selling, designed for mid-level sales professionals, will re-characterize the selling process into the essential steps of getting meetings, gaining customer traction, and closing the sale. April 27 - 29 2021, on Zoom and Washington University Olin Business School’s virtual education platform. Click Here for […]
Format: Live Online Customer relationships drive all opportunities for the firm. Customer stratification determines which customers are contributing to a company’s success, whether cost to serve is properly managed, and where growth opportunities lie. Customer stratification has been used for pricing optimization but is increasingly being used in creating high return on investment growth initiatives. […]
Format: Live Online Schedule June 14, 9:00 – 11:00 am and 1:00 – 3:00 pm Central Time June 15, 9:00 – 11:00 am Central Time Cost $1,195.00 per person Summary Service doesn’t just happen. It is first and foremost a mind-set. That mind-set must be present moment to moment, day in and day out. Before that […]
Format: Live Online Schedule June 16, 9:00 - 11:00 am and 1:00 - 3:00 pm Central Time June 17, 9:00 - 11:00 am Central Time Cost $1,195.00 per person Summary In today’s competitive business environment, customers look to us to be problem solvers, educators, negotiators, change agents and more. Effectively managing a desk or territory, […]
Format: Live Online Schedule (all three sessions are required to complete the class) October 3, 2023, 9:00-11:00 am and 1:00-3:00 pm Central Time October 4, 2023, 9:00-11:00 am Central Time Summary As an Outside Salesperson, you represent the key element connecting both your customer’s and company’s best interests. Leading and managing these critical relationships requires […]
Schedule (all three sessions are required to complete the class) October 5, 2023, 9:00-11:00 am and 1:00-3:00 pm Central Time October 6, 2023, 9:00-11:00 am Central Time Summary As an Outside Salesperson, you represent the key element connecting both your customer’s and company’s best interests. Leading and managing these critical relationships requires balancing the needs […]
Format: Live Online Schedule February 13, 2024, 9:00 – 11:00 am and 1:00 - 3:00 pm Central Time February 14, 2024, 9:00 – 11:00 am Central Time Cost $1,195.00 per person Summary Service doesn’t just happen. It is first and foremost a mind-set. That mind-set must be present moment to moment, day in and day out. […]
Format: Live Online Schedule February 15, 2024, 9:00 - 11:00 am and 1:00 - 3:00 pm Central Time February 16, 2024, 9:00 - 11:00 am Central Time Cost $1,195.00 per person Summary In today’s competitive business environment, customers look to us to be problem solvers, educators, negotiators, change agents and more. Effectively managing a desk […]
Format: Live Online Schedule (all three sessions are required to complete the class) April 9, 2024, 9:00 - 11:00 am and 1:00 - 3:00 pm Central Time April 10, 2024, 9:00 - 11:00 am Central Time Summary As an Outside Salesperson, you are the face, eyes and ears of your team and company. You create […]
Please message Ann Zastrow, azastrow@msci.org to join the wait list. Format: Live Online Schedule (all three sessions are required to complete the class) October 8, 2024, 9:00-11:00 am and 1:00-3:00 pm Central Time October 9, 2024, 9:00-11:00 am Central Time Summary As an Outside Salesperson, you represent the key element connecting both your customer’s and […]
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